Australian AI chatbots and agents that handle sales, customer service and marketing 24/7 — on WhatsApp, Webchat, Instagram DMs and Facebook Messenger. One platform, every conversation.
Replace expensive call centres and rigid chatbots with intelligent omnichannel AI agents that truly understand your customers.
Powered by GPT-4o Mini, your chatbot understands context, handles nuance, and responds naturally in English — like a real team member.
WhatsApp, Webchat, Instagram DMs, and Facebook Messenger — all managed from a single dashboard. Meet your customers wherever they are.
Connect your business, configure your agent's personality and knowledge base, and go live — all from a simple dashboard.
Track conversations, conversion rates, response times, and customer sentiment from your dashboard. Know what's working.
Native integrations with HubSpot, Shopify, Xero, Stripe, and Calendly. Sync conversations and data automatically.
Your AI agent never sleeps, never takes a sick day, and handles multiple conversations simultaneously — around the clock.
Sign up and connect your existing tools — CRM, calendar, e-commerce. We set up your WhatsApp Business profile and embed the webchat widget on your site.
Pick Webchat for instant website support, WhatsApp for rich conversations, Instagram for brand engagement, Messenger for Page leads — or go Omnichannel for full coverage.
Set your agent's personality, knowledge base, and conversation flows. Train it on your FAQs, products, and policies — the same AI powers every channel.
Your AI agent starts handling conversations across Webchat, WhatsApp, Instagram, and Messenger — qualifying leads, booking appointments, and answering questions 24/7.
Choose the channels your customers use. Mix and match, or go Omnichannel for full coverage.
All prices in Australian dollars, GST included. Setup fees shown are one-time. Omnichannel bundle setup is a flat A$350 when you subscribe to two or more channels in a single checkout.
Embed AI chat on your website — instant support for every visitor
Add Webchat + WhatsApp + Instagram + Messenger on top of any plan. One AI platform, four channels, total coverage.
Above 10,000 conversations/month, multi-brand portfolios, custom SLAs with dedicated account manager, custom integrations, SOC 2 / ISO 27001 / data-residency requirements. Priced per engagement.
Prepaid WA packs: 1,000 conversations for A$180
WhatsApp Business API setup included · Webchat widget free to embed
Meta Business verification included for Instagram & Messenger plans
One-time implementation: A$300–A$900 (includes setup + agent training)
From healthcare to hospitality — our AI chatbots and agents adapt to every Australian vertical.
Appointment reminders, patient follow-ups, confirmations. Reduce no-shows below 5%.
Lead follow-up, test drive scheduling, post-sale service reminders for dealer groups.
Lead qualification, inspection bookings, and follow-up for 90K+ agents across Australia.
Shipping notifications, post-purchase support, product recommendations on WhatsApp and webchat. High conversion on both.
Quotes, job confirmations, payment collection for 750K+ tradies across Australia.
Reservations, booking confirmations, last-minute offers to fill empty tables and rooms.
PumAI supports Webchat, WhatsApp, Instagram DMs and Facebook Messenger from a single AI platform — with the same AI chatbot powering every channel.
Plans start at A$99/month for Webchat Starter and scale up to A$899/month for WhatsApp Scale. Enterprise pricing is available for volumes above 10,000 conversations/month. All prices include GST.
No. You can configure your AI chatbot — personality, knowledge base and conversation flows — entirely from the dashboard. Most customers go live within minutes.
Yes. PumAI is built for Australian businesses and operates under the Privacy Act 1988 (Cth), the Australian Privacy Principles and the Spam Act 2003.
Yes. The platform detects escalation signals and routes conversations to a human team member when required, with full conversation history preserved.
Join Australian businesses automating Webchat, WhatsApp, Instagram and Messenger with PumAI. Close more deals, support more customers, work less.