AI agent pricing for Australian businesses
Pick the channels your customers actually use. WhatsApp, Webchat, Instagram DMs and Messenger — each with Starter, Growth and Scale tiers. All prices in AUD and include GST.
AI chatbot pricing — four channels, one platform
Choose the channels your customers use. Mix and match, or go Omnichannel for full coverage.
All prices in Australian dollars, GST included. Setup fees shown are one-time. Omnichannel bundle setup is a flat A$350 when you subscribe to two or more channels in a single checkout.
Embed AI chat on your website — instant support for every visitor
Webchat Starter
- 500 chat sessions/month
- 1 AI agent
- Embeddable widget
- Custom branding (colours, logo)
- Basic analytics
- Email support
- Extra: A$0.10/session
Webchat Growth
- 2,000 chat sessions/month
- 3 AI agents
- Lead capture forms
- CRM integrations
- File & image sharing
- Advanced analytics
- Priority support
- Extra: A$0.08/session
Webchat Scale
- Unlimited chat sessions
- Unlimited AI agents
- Co-browsing support
- Custom CSS & JS hooks
- Dedicated API
- Guaranteed SLA
- Account manager
- Extra: A$0.05/session
Add Webchat + WhatsApp + Instagram + Messenger on top of any plan. One AI platform, four channels, total coverage.
Above 10,000 conversations/month, multi-brand portfolios, custom SLAs with dedicated account manager, custom integrations, SOC 2 / ISO 27001 / data-residency requirements. Priced per engagement.
Prepaid WA packs: 1,000 conversations for A$180
WhatsApp Business API setup included · Webchat widget free to embed
Meta Business verification included for Instagram & Messenger plans
One-time implementation: A$300–A$900 (includes setup + agent training)